Privacy policy

Data controller

[NOMBRE Y APELLIDOS DEL TITULAR], NIF [NIF], [DIRECCIÓN FISCAL, TENERIFE] — [EMAIL DE CONTACTO]

Data we process and purposes

• Contact/quote forms: name, email, phone and message — to answer your enquiry (basis: pre-contractual steps, Art. 6.1(b) GDPR).
• Orders: identity, delivery address, contact details and order lines — to perform the sale contract, issue invoices and handle warranty/returns (Arts. 6.1(b), 6.1(c) GDPR). Retained for statutory tax periods.
• Payments: card payments are processed by Stripe Payments Europe Ltd. as payment provider; this site never stores full card data.
• Analytics: we use cookieless anonymous analytics (PostHog EU, in-memory persistence). No advertising profiles are built.

Recipients

Providers needed to run the service: Cloudflare (hosting), Stripe (payments), wholesale distributors and carriers (order delivery), PostHog (analytics, EU). We never sell data.

Your rights

You may exercise access, rectification, erasure, objection, restriction and portability rights by writing to [EMAIL DE CONTACTO]. You may also lodge a complaint with the Spanish DPA (aepd.es).